Terms of service

Terms of Service – Hivaa Jewels

OVERVIEW

Welcome to HIVAAJEWELS! The terms “we”, “us” and “our” refer to HIVAAJEWELS. HIVAAJEWELS operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). HIVAAJEWELS is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

ORDERS

When you place an order, you are making an offer to purchase. HIVAAJEWELS reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until HIVAAJEWELS confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as HIVAAJEWELS may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.

You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

the credit card information you provide is true, correct, and complete,
you are duly authorized to use such credit card for the purchase,
charges incurred by you will be honored by your credit card company, and
you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by HIVAAJEWELS, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

HIVAAJEWELS’s names, logos, product and service names, designs, and slogans are trademarks of HIVAAJEWELS or its affiliates or licensors. You must not use such trademarks without the prior written permission of HIVAAJEWELS.

OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion.

THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

RELATIONSHIP WITH SHOPIFY

HIVAAJEWELS is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with HIVAAJEWELS. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and HIVAAJEWELS.

PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify’s Privacy Policy.

FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use such Feedback.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services: for unlawful purposes, to violate laws, to infringe intellectual property, to harass others, to transmit false or misleading information, or to engage in harmful conduct.

TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice.

DISCLAIMER OF WARRANTIES

The Services and all products offered are provided “as is” and “as available” without warranties of any kind, either express or implied.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, HIVAAJEWELS and its affiliates shall not be liable for any damages, including indirect, incidental, punitive, or consequential damages, arising from your use of the Services.

INDEMNIFICATION

You agree to indemnify and hold harmless HIVAAJEWELS, Shopify, and their affiliates against any claims, damages, liabilities, or expenses arising out of your use of the Services.

SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, the remainder will continue in effect.

WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision does not constitute a waiver. These Terms, along with our policies, constitute the entire agreement between you and us.

ASSIGNMENT

You may not assign or transfer your rights under these Terms without our consent. We may assign these Terms without notice.

GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the jurisdiction where HIVAAJEWELS is headquartered.

HEADINGS

Headings are for convenience only and shall not affect interpretation.

CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. It is your responsibility to review this page periodically for changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Hivaa Jewels
📧 Email: hivaajewels.com
📍 Address: [Dummy Address – 123 Demo Street, Mumbai, India]
📞 Phone: +91 98765 43210
🆔 Business Registration No: [Dummy BRN-123456]
💳 VAT Number: [Dummy VAT-987654]