Shipping Policy – Hivaa Jewels

At Hivaa Jewels, we take great care in ensuring your jewelry reaches you safely, securely, and on time. Each piece is carefully packaged to preserve its beauty and delivered through trusted courier partners.

📦 Processing Time

• All orders are processed within 2–3 business days after receiving your order confirmation email. 

• Customized or made-to-order jewelry may take additional time. If so, the estimated delivery timeline will be shared with you during checkout or via email.

🚚 Shipping Rates & Delivery Estimates

• Free Standard Shipping on all domestic orders above [set your price, e.g., ₹2,000].

• For orders below the free shipping threshold, a small shipping fee will be calculated at checkout.

• Delivery timelines (after dispatch):

  • Domestic (India): 4–7 business days

  • International: 7–15 business days (depending on location and customs clearance)

Note: Delivery delays can occasionally occur due to unforeseen circumstances such as courier delays, holidays, or natural events.

🌍 International Shipping

We proudly ship worldwide. Please note:

• International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

• Shipping times may vary depending on local postal services and customs clearance.

🛡️ Order Tracking & Security

• Once your order has been shipped, you will receive an email confirmation with tracking details.

• All shipments are securely packed and insured until they reach your doorstep.

❌ Undeliverable Packages

If a package is returned to us due to incorrect address details provided by the customer or repeated delivery attempts, the buyer will be responsible for any reshipping charges.

📩 Support

For any shipping-related queries, you can always reach us at hivaajewels.com.